FAQ

General Clinic & Service Questions


Q: Is Wellness+ a real medical clinic?

A: Yes. Wellness+ is a licensed telemedicine clinic operating out of Orange County, CA. All care is provided by trained, licensed professionals using legal, pharmacy-compounded medications.


Q: How do virtual consultations work?

A: All consults are done via secure video or phone call. You’ll discuss your symptoms, goals, and lab results with a licensed provider. It’s convenient, private, and HIPAA-compliant.


Q: How long does it take to get started?

A: From the moment you book, you can typically complete labs, meet with your provider, and receive medications in as little as 5–7 business days.


Q: Where do I go to get labs?

A: We partnered with a national lab company and can help you get an at-home option depending on your state or you can simply set them up a blood test via your personal physician.


Q: Do you accept insurance?

A: No, we are a cash-based practice. However, our services are often more affordable than traditional insurance-based clinics and provide a higher level of personalized care.


Q: Do I have to live in California to be a patient?

A: We currently serve patients in multiple states. Reach out to confirm your state is supported before booking.


Q: How are my medications shipped?

A: All medications are shipped directly to your door within 2–5 business days after your protocol is approved.


Testosterone Optimization (TRT)


Q: What are common signs of low testosterone?

A: Symptoms may include fatigue, mood changes, low libido, difficulty building muscle, brain fog, poor sleep, and increased body fat. These signs often indicate suboptimal testosterone levels, regardless of gender.


Q: Is testosterone therapy safe?

A: Yes — when monitored by a licensed provider. We run comprehensive labs and monitor you throughout treatment to ensure safe, effective hormone levels.


Q: How is testosterone administered?

A: Most patients use subcutaneous or intramuscular injections. Depending on your treatment plan, we may also include support medications to manage balance and ensure proper function.


Q: How soon will I feel results?

A: Most people begin noticing improvements in mood, energy, and focus within 3–4 weeks. Physical changes such as improved strength, lean mass, and fat loss generally follow within 2–3 months.


Q: Will testosterone therapy affect fertility?

A: It can. If maintaining fertility is a priority, we offer supportive therapies to help preserve or restore natural hormone function.


Q: Can I use testosterone therapy long term?

A: Yes, with proper monitoring. Many people benefit from ongoing therapy to maintain performance, mood, and overall wellness. Labs are checked regularly to adjust dosing as needed.


Hormone Replacement Therapy (HRT)


Q: Who benefits from HRT?

A: Anyone experiencing symptoms of hormonal imbalance may benefit — regardless of gender. HRT is often used to address declining levels of estrogen, progesterone, testosterone, thyroid function, or DHEA.


Q: What are common signs of hormone imbalance?

A: Brain fog, mood swings, hot flashes, weight changes, poor sleep, anxiety, fatigue, low libido, and metabolic issues are all potential signs of hormonal dysfunction.


Q: What does treatment typically include?

A: We use bioidentical hormone therapy customized to your lab results and symptoms. Depending on the case, this may include estrogen, progesterone, testosterone, thyroid support, or peptides.


Q: Is HRT safe?

A: When properly dosed and monitored, HRT is a safe and effective treatment for restoring hormonal balance. We conduct regular lab work to ensure safety and efficacy.


Q: How long does it take to notice results?

A: Many patients report improvements in mood, energy, and clarity within the first few weeks. Physical improvements such as weight loss, sleep quality, and metabolism typically follow with consistent treatment.


Q: Can HRT be combined with other therapies?

A: Yes. HRT can be paired with peptides, supplements, or lifestyle strategies to enhance results and create a more complete wellness plan.


Peptides & Optimization Therapies


Q: What are peptides?

A: Peptides are short chains of amino acids that signal your body to perform specific functions like fat burning, tissue repair, or hormone secretion.


Q: Are peptides legal and safe?

A: Yes. We only prescribe FDA-regulated, pharmacy-compounded peptides with proper usage instructions and medical supervision.


Q: What can peptides help with?

A: Fat loss, recovery, joint healing, sleep, cognitive clarity, libido, anti-aging, muscle gain, and immune support.


Q: How are peptides taken?

A: Most peptides are administered via a small subcutaneous injection using an insulin syringe. Some are available as nasal sprays or capsules depending on the compound.


Q: Can I combine peptides with TRT or HRT?

A: Absolutely. Many patients get the best results when peptides are used alongside hormone therapy to accelerate fat loss, recovery, or sleep improvements.